The Australian Healthcare Week event app is powered by Grip. It is the main event platform for networking, arranging meetings and accessing event information and will be open from Oct 30th 2026. Exhibitors will be provided detailed instructions on how to use the app.

Through the app, exhibitors can:

• Create and update their personal profile
• View the event agenda
• View speakers, exhibitors and participating attendees
• Add sessions to their personal schedule
• Request, accept and manage meetingsSet their meeting availability and preferences
• Receive important event updates
• Scan attendee badges where lead scanning has been booked

The app does not replace exhibitor registration. Registration is managed separately through Lüp Events.

How the Process Works

Step 1: Complete the Exhibitor Onboarding Form

The onboarding form confirms your exhibiting company name and allows us to add your company to the registration system.

Step 2: Register Your Team

Once your company has been added, the primary contact will receive a exhibitor registration link from Lüp Events.The primary contact can use this link to register team members or share it with staff so they can register themselves. Every person must complete their own registration using their individual email address. You will not be able to register multiple people under the same email address, as each person will need their own app login, badge and meeting schedule.

Step 3: Access the Event App

When the Grip event platform opens, registered team members will receive an email with instructions for accessing the app. Sign in using the same email address used for your Lüp registration.

Step 4: Complete Your Profile

Once signed in, please:

• Upload a profile photo
• Check your name, job title and company
• Add your biography and areas of interest (important profiling questions)
• Select your meeting preferences
• Add your availability
• Review your company profile - update information and logos.

A complete profile makes it easier for other attendees to understand who you are and why they may want to meet with you.

Step 5: Arrange Meetings

You can search for attendees, exhibitors and speakers and send meeting requests through the platform.

Your access and meeting options will depend on your registration type:

• Sponsor Executives can participate in the structured must-meet programme and arrange additional meetings.
• Exhibitor Staff can use the platform for general networking and free-flow meeting requests.

Please monitor your meeting requests and respond promptly so other participants can finalise their schedules.

Step 6: Use the App

Onsite

Keep the app available throughout the event to check your agenda, meeting times, locations and event updates.

If lead scanning has been booked and activated for your team, you can also use the app to scan attendee badges and collect leads at your booth.

Each team member who needs access must be registered individually.

Everyone working on an exhibition stand or attending Australian Healthcare Week on behalf of an exhibiting company must be registered and have a valid event pass.

There are two exhibitor pass types available.

Exhibitor Staff Pass : For team members working on your exhibition stand.

This pass includes access to:

• Expo Floor
• Demo Labs
• On-floor stages

Sponsor Executive Pass : A premium exhibitor pass that includes everything available with an Exhibitor Staff Pass, plus:

• Executive Lounge, including the coffee and refreshments station
• Executive Networking Drinks
• Executive Discussion Groups
• Access to Grip MustMeet

Some exhibiting companies have Sponsor Executive Passes included in their event package.

When registering yourself or your staff, you can select an Exhibitor Staff Pass or Sponsor Executive Pass, subject to the number of each pass type allocated to your company.

Additional Sponsor Executive Passes can be purchased during registration. You can also upgrade an Exhibitor Staff Pass at a later date, subject to availability.

Meetings through Grip

All registered Exhibitor Staff and Sponsor Executives can use Grip to arrange and attend free-flow meetings. Free-flow meetings allow you to search for other event participants and send meeting requests directly.

A meeting is added to your schedule once the recipient accepts your request.

Sponsor Executives also have access to MustMeet, Grip’s structured meeting programme.

Sponsor Executives select the attendees they would most like to meet, and Grip uses these preferences to create a schedule of matched meetings.

How to Register

Please complete the Exhibitor Onboarding Form first.

This confirms your exhibiting company name and allows us to add your company to the registration system. Once your company has been added, the primary contact will receive a registration link from our registration provider, Lüp Events.

The primary contact can use this link to register themselves and other team members, or share it with staff so they can complete their own registration. The pass types available will be based on your company’s allocation.

When the Grip event platform opens at the end of October, registered team members will receive instructions on how to sign in, update their profiles and add their meeting preferences. See information above on Event App. More information and detailed instructions will be sent to all registered exhibitors and staff.