EXHIBITOR PORTAL HOME
Logistics.
SHELL SCHEME BOOTHS
SHELL SCHEME BOOTHS
BUMP IN: 12:00pm - 8:00pm Tuesday 16 March 2027
BUMP OUT: 4:30pm - 8:00pm Thursday 18 March 2027 (Bump-out commences once the visitors have left the building. All freight to be picked up Friday before 12 noon)
HEALTH & SAFETY
During bump-in and bump-out, while booths are being built, decorated or dismantled, everyone onsite must wear:
Children under 16 are not permitted in the exhibition hall during bump-in or bump-out.
Safety and hazard management are of vital importance. All exhibitors, contractors and suppliers must review the Health and Safety Policy before arriving onsite and follow the directions of the organiser and ICC Sydney staff at all times.
CUSTOM BOOTHS
CUSTOM BUILT BOOTHS (NOT SHELL SCHEME EXHIBITORS)
BUMP IN: 8:00am - 10:00pm Tuesday 16 March 2027 (Monday bump in 4pm with permission only). Please apply for early bump-in on the onboarding forms.
BUMP OUT: 5:00pm Thursday 18 March 2027 (All freight to be picked up Friday before 12 noon) If you require an extension for bump out, please fill out the bump-out extension request in the onboarding forms.
HEALTH & SAFETY
During bump-in and bump-out, while booths are being built, decorated or dismantled, everyone onsite must wear:
Children under 16 are not permitted in the exhibition hall during bump-in or bump-out.
Safety and hazard management are of vital importance. All exhibitors, contractors and suppliers must review the Health and Safety Policy before arriving onsite and follow the directions of the organiser and ICC Sydney staff at all times.
Note: The organiser may need to view contractor insurance prior to coming onsite.
Custom Build Contractors: Please complete the venue induction form if you haven't done so already. CONTRACTORS INDUCTION
Custom Build Venue Permit: Please complete this compulsory form. ICC CUSTOM BUILD PERMIT
Freight & Logistics Provider
GEL Events is the official freight and logistics provider for Australian Healthcare Week & Healthcare 2040 Expo. View the options and click on the order form to select.
1. Full Service
Best if you want GEL to manage everything! Gel collect your freight, deliver it to your stand, and return it after the event.
2. Onsite Handling
You organise the transport, Gel will move your freight from the loading dock to your stand and back.
3. Loading Dock Booking
Best if you're using your own carrier and just need to schedule a slot on the loading dock during move in and move out.
4. Storage During Event
Store empty packaging or stock during the event, and Gel will return it to your stand at the end of the event.
5. I am Self Sufficient
No services are needed. Please let Gel Know.
For assistance and enquiries please contact Gus Craig at GEL Events.
email : gus@gelevents.com.au
Self Delivery
If you are managing your own freight, please complete the ICC Sydney Loading Dock Booking Form below. Your courier or third party freight provider will also need to complete this form.
A loading dock booking is required for both deliveries and collections. All items must be clearly labelled with the delivery label.
If you are personally dropping items off through the loading dock, someone must remain with your vehicle at all times. Loading dock access is limited to a maximum of 15 minutes.
If you are using GEL Events for freight deliveries, you do not need to make a separate loading dock booking.
Car Park: small items can be hand-carried, please park in P1 (accessed via Darling Drive) and proceed to the event space. Please note, large trolleys and freight are not permitted in guest lifts.
Safety Guide
Delivery Label
Loading Dock
ICC Sydney has three separate loading dock areas servicing ten docks. All deliveries and collections must have a vehicle time-slot booking confirmed before arrival.
The LOADING DOCK is secure and managed by our provider Gel Events.
Level 1 loading dock is undercover and with door dimensions of 5.6m wide x 4.5m high.
Vehicles without a booking will not be accepted into the loading dock. See map below.
This includes self delivery, couriers and third party logistics. Every vehicle must book a delivery time and a collection time through the ICC Sydney Loading Dock Booking Form:
Note: If you are booking freight through GEL Events, you do not need to make a separate ICC Sydney loading dock booking as it is "Managed Freight".
Delivery Deadlines
Freight Delivery
Freight may be delivered to ICC Sydney during the following times:
Monday 15 March 2027: 2:00pm–7:00pm
Tuesday 16 March 2027: 7:30am–7:00pm
All freight must be clearly labelled using the official event freight label. Please download and attach the freight label provided above to every item.
Freight Collection
At the end of the event, all freight must be securely packaged and clearly labelled for collection. Once your freight is ready, please arrange for the GEL team to collect it from your stand and transfer it to the loading dock. This service will be available after 5:00pm and before 9:00pm on Thursday 18 March.
Please arrange for your freight company to collect your items from the loading dock during one of the following times:
Thursday 18 March: 6:00pm–8:00pm
Friday 19 March: 7:00am–12:00pm
Your freight company must complete the loading dock access form before arrival to gain access through the security gates. Book a loading dock time
Parking at ICC Sydney
ICC Sydney has two onsite car parks with a total of 826 parking bays.
Both car parks are open 24 hours a day, seven days a week.
Exhibitor discounted parking is valid on Tuesday 16 March for bump in only. Carpark passes may be validated at the Exhibitor Services Desk on Exhibition Level 2, beside Hall 4.
The car park entrances are located on Darling Drive. Electronic signage will show the number of available spaces or advise if a car park is full.
P1: Is the closest to the halls and is located beneath the Exhibition Centre
P2: Located next to the ICC Sydney Theatre
Address: 14 Darling Drive, Sydney NSW 2000
Maximum vehicle height: 2.2 metres
Operating hours: 24 hours, Monday to Sunday
INTERNET & OTHER VENUE SERVICES
Please go to the exhibitor toolkit to order directly from the venue.
This includes: Deadicated Internet or WiFi, catering, cleaning and other onsite services.
IMPORTANT INFO
TESTING & TAGGING OF ELECTRICAL EQUIPMENT
All electrical equipment brought into ICC Sydney, including appliances, power boards, extension leads, display equipment and power tools, must have a current test and tag completed in accordance with AS/NZS 3760. Equipment that is damaged, untagged or has an expired tag must not be used and may be removed from the exhibition floor. Double adaptors are not permitted.
Exhibitors are responsible for arranging testing and tagging before arriving onsite or the organiser can arrange for an inspection: 7.30am Wednesday 17th March. Please fill in the onboarding form to request testing and tagging.
INSURANCE - PUBLIC & PRODUCTS LIABILITY
All exhibitors must hold current Public and Products Liability Insurance with cover of at least AUD $20 million. A valid Certificate of Currency covering the Australian Healthcare Week event dates must be uploaded through the Exhibitor Onboarding Form before the event. Click on the link below for an Australian recommended provider.
P&PL INSURANCE PROVIDER if required.
Exhibitors are also responsible for insuring their own equipment, products and personal property, as neither the Organiser nor ICC Sydney accepts responsibility for loss or damage to these items.