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LOGISTICS

  • DATES & TIMES

    Venue: ICC Sydney, Exhibition Halls 2 and 3

    Show dates: Wednesday 17 and Thursday 18 March 2027

    Exhibitor Move-inTuesday 16 March 2027

    Custom stand contractors: 7:00am–8:00pm

    Custom stand exhibitors: From 12:00pm

    All other exhibitors: 2:00pm–8:00pm

    Show Days

    Wednesday 17 March: 8:30am–6:00pm

    Thursday 18 March: 8:30am–4:30pm

    Exhibitors may access the halls from 7:30am on both show days.

    Move-out

    Move-out begins at 4:30pm on Thursday 18 March.

    Please do not dismantle or pack down your stand before the event closes.

  • DEADLINES

    IMMEDIATELY: Exhibitor Onboarding Forms

    OCTOBER: Exhibitor Staff & Sponsor Executives Registered

    NOVEMBER: Update Profile on Event Platform Grip

    1 FEB 2027: Furniture, Fascia & Signage

    2 FEB 2027: Finalise Freight and Deliveries

    6 FEB 2027: Custom Build Permits

  • OFFICIAL SUPPLIERS

    Show Build

    Harry the Hirer is the official show builder for Australian Healthcare Week.

    Contact Harry the Hirer for stand upgrades, furniture, signage and other stand requirements. See the contacts page for more information. Exhibitors are able to use their own contractors with organiser permission.


    Digital Displays

    Hire Intelligence is the official digital display provider. Contact Hire Intelligence if you require digital signage, touch screen monitors, digital screens or other display equipment for your stand.

  • LEAD SCANNING

    Lead scanning allows your team to scan attendee badges and collect contact information during the event. You can order lead scanning through the Exhibitor Onboarding Form.

  • DELIVERIES & FREIGHT

    ICC Sydney cannot accept freight before the scheduled move-in period and does not provide onsite storage.

    Please review the ICC Exhibitor Toolkit for information and links to booking forms. https://iccsydney.com.au/exhibitor-toolkit/

    • All courier and freight vehicles using the loading dock must be booked in advance.
    • No deliveries prior to 2pm Monday 15th March.
    • All freight must be correctly labelled using the event delivery label. See below.
    • Unscheduled vehicles may be turned away from the loading dock.
    • Vehicles may remain on the loading dock for a maximum of 20 minutes unless another arrangement has been approved.
    • Packing cases, pallets and other materials cannot be stored on the loading dock.
    • Large items and trolleys cannot be taken through the venue’s guest lifts or escalators.
    • Loading dock access: Darling Drive, Sydney.

  • EVENT FREIGHT MANAGEMENT

    GEL Events is the official freight forwarder and onsite logistics provider for Australian Healthcare Week.

    We highly recommend using GEL Events to transport your freight to and from the event. Their team will receive and manage your freight, deliver it directly to your booth and arrange its return after the event.

    GEL Events also manages the loading dock and onsite freight movements throughout move-in and move-out. Bookings open in October.

  • ELECTRICAL EQUIPMENT

    All electrical equipment brought onsite must be tested and tagged in accordance with NSW requirements. This includes laptops, chargers, screens, lighting, extension leads and other electrical equipment.

    Testing and tagging can be requested through the Exhibitor Onboarding Form.

  • MOVE IN - MOVE OUT SAFETY

    During move-in and move-out:

    • Enclosed footwear must be worn.
    • Open-toed shoes, sandals, high heels and jandals are not permitted.
    • High-visibility clothing / vest must be worn at all times.
    • Children under 15 are not permitted in the exhibition halls or loading dock.
    • Contractors carrying out high-risk work must complete the ICC Sydney contractor induction.
    • Aisles, emergency exits and fire equipment must remain clear

  • INTERNET

    Free public Wi-Fi is available for basic browsing, email and social media.

    If your stand relies on a stable or dedicated internet connection for demonstrations, streaming or presentations, you should order a premium connection through ICC Sydney.

    This service should be ordered in advance through the ICC Sydney Exhibitor Services team.

    Email: exhibitionservices@iccsydney.com

    Phone: +61 2 9215 7373

  • ADDITIONAL VENUE SERVICES

    ICC Sydney can also provide:

    • Stand cleaning
    • Internet and telecommunications
    • Water and waste services
    • Rigging and banner hanging
    • Food and beverage for your stand

    These services should be ordered in advance through the ICC Sydney Exhibitor Services team.

    Email: exhibitionservices@iccsydney.com

    Phone: +61 2 9215 7373